What features must a tele-pharmacy system include?

A tele-pharmacy system must include a computer and video link with sound to facilitate effective communication between the pharmacist and the patient. This technology is essential for the remote dispensing of medications, as it allows for real-time interaction. The video link enables the pharmacist to see the patient and verify their identity, while the audio component ensures clear communication regarding medication instructions and counseling.

Tele-pharmacy is designed to provide pharmacy services in areas where access to a traditional pharmacy may be limited, thus requiring robust technology to ensure that prescription verification and patient education are conducted accurately and securely. Having only documentation software, portable devices, or a single camera would not suffice, as they do not encompass the full range of essential features necessary for comprehensive patient care and medication management in a tele-pharmacy setting.